Conflict and Resolution

Are there difficult conversations that you’re avoiding or not conducting well? Could improving how you deal with emotional, high stake or controversial topics improve your career, persuasion or relationships? The answer is, yes! At the heart of problems within organizations, teams and relationships is a lack of communication and conflict resolution. We are either not having the conversations or we are not engaging in them well.

Our lives begin to end the day we become silent about the things that matter. – Martin Luther King, Jr.

This webinar focuses on communication and conflict resolution, as well as some light information on the psychology of persuasion. All of which can be applied to greatly improving our personal and professional lives regarding relationships, teams, and outreach/marketing in animal welfare organizations.

Presented by: Ilene Kastel, licensed clinical professional counselor

Conflict and Resolution

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